Frequently Asked Questions
Clear answers about classes, teachers, timings and fees.
How do the online classes work?
Classes are live video lessons between one teacher and one student, usually on Zoom or Google Meet. The teacher shares the lesson on screen, listens to the student read and corrects in real time.
From what age can children start?
Children can start from the age of four. Lessons for young children are shorter in focus, lively and full of repetition and encouragement.
Can I request a female teacher?
Yes. Female teachers are available for girls, women and young children. Choose “Female” under preferred teacher when you register.
We live abroad. What about the time difference?
Classes are arranged in the student's own time zone. Teachers are available throughout the day and night, so families in North America, Europe, the Gulf and Australia can all find convenient times.
Is the trial class really free?
Yes. The first trial class is free and there is no obligation to continue.
What do we need for the class?
A phone, tablet or computer with a camera and microphone, and a steady internet connection. Headphones and a quiet place help the student concentrate.
What happens if we miss a class?
Please tell us beforehand whenever you can. Where notice is given, we do our best to arrange a makeup class.
How will I know how my child is progressing?
The teacher tells you what was covered and what to revise, and you can ask for an update on progress at any time.
Do you teach adults as well?
Yes. Many adults study with us to learn to read, correct their Tajweed, memorise or understand the Quran. Lessons are private and at your own pace.
Can more than one child from the same family enrol?
Yes. Each child has their own one-to-one lesson, and families enrolling more than one student receive a reduced fee for additional students.
Which school of thought do you follow?
We teach what Muslims agree upon and keep away from sectarian dispute. In practical matters such as the method of prayer, we teach according to the family's own school.
How do I pay the fee?
Fees are paid monthly. The available payment methods for your country are shared when you enrol.
Can I change the teacher or the class time?
Yes. If the timing no longer suits you, or you feel another teacher would be a better match, tell us and we will arrange it.
Still have a question?
Send us a message — we are glad to help.